Sports Medicine Australia

As a member of the leadership group with Netball Victoria and now Executive Officer of Sports Medicine Australia Victorian and Tasmanian Branch, I have had a long standing professional association with Peter. He has provided invaluable advice and designed practical suggestions to improve organisational HR management strategies. In one instance Peter designed and facilitated multiple sessions focused on leadership group effectiveness. More recently he has advised and assisted in the revision of a performance management system. Peter has also given ongoing guidance specific to staff performance issues.
Peter’s work demonstrates his results focused, pragmatic and hands on approach, which is all the more effective due to the importance he places on listening. His breadth of experience enables him to bring insights in ways that cut through the complexity and to produce workable solutions. I recommend Peter as someone of integrity and competence.

Lynne Sheehan
Executive Officer Sports Medicine Australia
(Victorian & Tasmanian Branch)

Pharmacy Guild of Australia

Peter Sugden has worked for the Pharmacy Guild in a consultancy role for a number of years. Peter's approach is hands-on professionalism. He has extensive experience in retail pharmacy and what makes the business work. His quiet manner helps him work closely with all staff and gains their confidence and support. Peter helped with the Quality Care Pharmacy accreditation program to enable pharmacies to be prepared for their external assessment. This has meant working productively with the owner, pharmacists and all staff. Peter has a good knowledge and approach about performance management and quality assurance. He knows this means more than just documentation. He has made presentations to groups regarding accreditation and sales of medicines, conducted mystery shopper program into pharmacies and provided immediate feedback to the pharmacy and staff. I can recommend Peter without hesitation to assist you in your business and coaching.